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Property Management Policies & Procedures ****************************************************************
We rent and manage detached homes and townhomes in the Brier Creek and its surrounding areas. We specialize in new homes or homes not older than 7 years old. We do not accept condominiums at this time. Our company is fully staffed to handle showings and all the myriad details that goes with tenant procurement and property management. We treat our properties like they are our own. We only consider tenants with good to excellent credit and with no issues on their tenant and criminal history. We check all references. We limit the type and number of properties we manage in order to better serve our clients. Please contact our lease manager, Judith at (919) 696-0641 or email her at judith@carolinarealtygroup.net for availablility.
The following is a brief summary of our authority and responsibilty to our Property Owners. A more comprehensive detail can be obtained by getting a copy of the "Exclusive Property Management Agreement", at your request:
Marketing your property to secure a tenant using MLS, flyers, signs, advertising in local publications, company and other internet websites, in compliance with State and Federal Fair Housing Laws.
Show your property each time a prospective tenant calls.
Screen tenant through credit, criminal and tenant history and verify income and personal references.
Walkthrough w/ tenant at or before move in.
Provide you copies of rental contract and tenant information right after contract is signed.
Collect rentals, security deposit, pet deposit, late charges and INF fees, and other amounts due under lease.
Provide you monthly statement of all monies received and disbursed, remit to you proceeds less appropriate deductions. (Please take note that your rental check will be disbursed on the 15th day of the month to allow any maintenance calls to be paid during that time as we cannot commingle our personal funds or use other people's money to cover your property's expenses. Maintenance fund is only used for emergencies and will be returned to you at the end of the lease. So, in the first month of tenants rent, you have to make sure to pay your mortgage first. When you receive your check on the 15th day, you can then use it for your next months mortgage, if any.)
Make or cause to be made any repairs,which in our opinion, may be necessary to preserve, maintain and protect your property. We will not make any repairs that exceed $200 without your prior approval.
Answer tenants request and complaints.
Inspect the property (visual only and not a licensed inspectors way of inspecting) and submit to you a report of the condition of the property around halfway of tenant 1 year lease.
Institute and prosecute eviction proceedings in small claims court, as may be necessary in order to recover rent and other amount due to you, and to regain possession as necessary
Walkthrough w/ tenant before move out to insure that condition of property is the same or better at end of contract. Assess "damage due to ordinary wear and tear". Other damages noted.
Properly disburse security deposit.
Properly file after year end, rental income with IRS using Form 1099.
Here is what we charge for our services:
One month rent taken from first month. We share this with the agent, if any, who helps us bring a tenant.
$500 maintenance fund (taken off 2nd months rent and placed in escrow, this however will be returned to you at end of lease)
10% management fee (taken off 2nd month to end of lease term). If the lease is for 2 or 3 yrs, etc., you do not pay the one month commission anymore.
We collect and keep the late charges and INF fees.
Retain 1 month security deposit from tenant in our escrow acct and properly disbursing it after tenant move out.
If you have any more questions, please call Judith at 919-866-0990 or email her at judith@carolinarealtygroup.net
We pride ourselves in doing business with great property owners and excellent tenants!
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